Terms of Service

Last updated: 13 November 2026

Who we are, and what this site is

Arena AI is a small, student-run AI studio. The founder is 17 years old and the business is unregistered.

office.arenaai.in is our public front door. You can look around and talk to our AI agents here without logging in. The site explains our services and helps you get in touch. It is not a shop with automatic checkout.

By using this site, you agree to these terms. They are written in plain English, and if anything changes, we will update this page.

Using the site

Please use the site fairly:

• Do not try to break it, misuse the AI agents, or use it for anything illegal.
• Do not type passwords, card numbers, or other sensitive details into the chat.
• Do not try to get private information from the agents, such as client names or money details. They will not share it — they only give public-safe answers.

If you are under 18, please ask a parent or guardian before sharing your contact details or placing an order.

AI agents

The AI agents on this site can explain our services, answer general questions, and help you think through what you need.

They can make mistakes. Their answers are guidance only, not a promise or a final decision.

AI agents never confirm an order or a payment. Only the founder can do that.

Orders and payments

You do not need to log in to look around. You only need to sign in with Google if you want to place an order.

Here is how ordering works:

1. You talk to an agent and tell us what you need.
2. You place an order request by signing in with Google and giving your name and contact details.
3. The founder contacts you personally on WhatsApp to talk through the details.
4. No order is confirmed until the founder confirms it on WhatsApp.
5. Payment is also handled by the founder personally on WhatsApp. There is no automatic payment or confirmation on this site.

Prices

Prices shown on the site are starting prices only. The final price depends on what you actually need.

The founder will give you a final quote on WhatsApp before you pay anything. If you do not agree with the quote, you do not have to go ahead.

Refunds

There is no automatic refund button.

If there is a problem with your order, please message the founder on WhatsApp as soon as you can and explain what went wrong. He will look at what was delivered and what was done, and talk it through with you.

The next step may be to fix the work, or a refund. That is decided manually, case by case, by the founder on WhatsApp.

What we can and cannot promise

We will do our best to do good work and to be honest with you about what we can do.

But this is a small, student-run studio, and the site and the AI answers are provided as they are. We cannot promise that the site will always be available, or that every AI answer will be perfect.

If something goes wrong with a paid order, the most we can offer is to fix the work or refund what you paid for that order. We are not responsible for other losses caused by using the site or the AI agents.

Changes to these terms

We may update these terms from time to time. The new version will be published on this page, with a new “last updated” date.

Contact us

WhatsApp — use the WhatsApp link on arenaai.in
Website — arenaai.in